Privacy Policy

1. Overview

This Privacy Policy explains how How I Met collects, uses, stores, shares, and protects personal data when you use the How I Met mobile app, public website, account features, profile features, discovery tools, messaging, safety tools, notifications, and AI-assisted experiences.

How I Met is designed for adults. You must be at least 18 years old to use the service. We do not knowingly allow children to create accounts or use the service.

For privacy questions or data requests, contact contact@howimet.com.

2. Information you provide

We process information you choose to provide, such as your email address, sign-in details, profile information, photos, profile answers, interests, preferences, intentions, filters, messages, reports, support requests, and other content submitted through the service.

Some profile fields may reveal sensitive or personal characteristics, depending on what you choose to share. You control what you add to your profile and should avoid sharing information you do not want other people to see.

3. Information generated through use

We may process service activity such as account status, profile visibility, connection requests, matches, conversations, blocks, reports, moderation events, app settings, language settings, notification preferences, and feature interactions.

We may process technical information such as device type, operating system, app version, browser type, IP address, approximate region, diagnostic logs, crash information, timestamps, and identifiers needed to keep the service secure and reliable.

4. Photos, messages, and profile content

Photos, profile content, connection requests, and messages are processed so the service can display profiles, support discovery, enable conversations, respond to reports, and keep the community safe.

People you interact with may be able to view, save, or share content you make visible to them. Use care when sharing personal information in profiles or conversations.

5. Location and discovery

If you grant location permission or provide location-related information, we may use it to support nearby discovery, distance filters, profile relevance, safety checks, and service diagnostics.

You can manage location permissions through your device settings. Some discovery features may not work as expected if location access is disabled.

6. AI-assisted features

How I Met may offer optional AI-assisted features, including voice or profile-related experiences. When you use those features, we may process prompts, audio, transcripts, profile context, selected content, and feature outputs to provide the requested experience and maintain safety.

Do not submit information to AI-assisted features that you do not want processed for the requested interaction. AI outputs may be imperfect and should not be treated as professional, legal, medical, financial, or safety advice.

7. How we use information

We use information to create and secure accounts, authenticate users, display profiles, personalize discovery, deliver messages and notifications, process connection requests, provide support, investigate reports, prevent abuse, enforce our Terms, diagnose issues, and improve the service.

We may also use information to comply with legal obligations, protect rights and safety, maintain service integrity, and communicate important service updates.

8. Sharing of information

We do not sell personal data. We may share information with service providers that help us operate hosting, databases, storage, authentication, notifications, analytics, moderation, AI-assisted features, customer support, security, and infrastructure.

We may share information if required by law, legal process, safety needs, fraud prevention, security investigations, enforcement of our Terms, business transfers, or protection of users, How I Met, or the public.

9. Data retention

We keep personal data for as long as needed to provide the service, maintain security, comply with legal obligations, resolve disputes, enforce our Terms, and support legitimate operational needs.

When an account is deleted, we delete or de-identify account data within a reasonable period unless retention is needed for safety, legal, fraud prevention, dispute, backup, or compliance reasons.

10. Your choices and rights

You can update profile information, adjust app settings, manage device permissions, control notification settings, block or report users, and request access, correction, deletion, or portability of your personal data where applicable.

You may also object to or restrict certain processing where applicable law provides those rights. To make a request, contact contact@howimet.com from the email address associated with your account when possible.

11. Security

We use technical and organizational measures intended to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.

No internet or mobile service can be guaranteed to be fully secure. You are responsible for keeping access to your email, device, and account secure.

12. International processing

How I Met and its service providers may process information in countries other than your country of residence. Data protection laws may differ from one jurisdiction to another.

Where required, we rely on appropriate safeguards for cross-border transfers.

13. Changes to this Policy

We may update this Privacy Policy as the service changes or as legal, security, or operational needs evolve. The latest version will be posted on this page with the last updated date.